PAIA Manual – ELEVATING ART (Pty) Ltd
Prepared in accordance with Section 51 of the Promotion of Access to Information Act (PAIA), No. 2 of 2000
Last updated: 22 August 2025
1. Introduction
This manual is published in terms of Section 51 of the Promotion of Access to Information Act (PAIA), and aims to promote transparency and access to information held by ELEVATING ART (Pty) Ltd.
2. Company Information
Company Name: ELEVATING ART (Pty) Ltd
Registration Number: ELEVATING ART (Pty) Ltd 2025/060780/07
Information Officer: Andre Joubert
Email: andre@elevatingart.co.za
Phone: 071 631 4971
Website: www.elevatingart.co.za
If you are unable to reach our Information Officer, you may also contact our Deputy Information Officer for assistance with PAIA-related matters:
Name: Andre Joubert
Email: andre@elevatingart.co.za
Phone: 071 631 4971
Address: 33B Takbok Street, Dennoord, George, Western Cape 6530
3. Purpose of the Manual
To provide a guide on how to request access to records held by ELEVATING ART (Pty) Ltd in accordance with PAIA.
4. Guide on How to Use PAIA
The South African Human Rights Commission (SAHRC) has compiled a guide on how to exercise your rights under PAIA. This guide is available from the SAHRC website: www.sahrc.org.za
5. Records Available Without a Request
- Company profile
- Services offered
- Legal policies (Privacy Policy, Cookie Policy, Disclaimer, etc.)
6. Records Available on Request
- Company registration documents
- Financial records
- Employment records
- Client and supplier contracts
- Internal policies and procedures
7. Request Procedure
To request access to a record, complete Form 2 (Request for Access to Record) and submit it to the Information Officer.
Requests must:
- Be in writing
- Provide sufficient detail to identify the record
- Include proof of identity
- State the form of access required
A request fee may be applicable.
8. Grounds for Refusal
- Protection of personal information of third parties
- Commercial confidentiality
- Legal privilege
- Safety and security of individuals
9. Remedies Available
- Lodge an internal appeal (if applicable)
- Approach a court for relief
- Lodge a complaint with the Information Regulator
10. Contact Details of the Information Regulator
Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg
Email: complaints.IR@justice.gov.za
Website: www.justice.gov.za/inforeg/
Appendices
The following forms are attached as appendices:
- PAIA Registration Certificate
- PAIA Manual
- Form 2: Request for Access to Record
- Form 3: Outcome of Request and Fees Payable
- Form 4: Internal Appeal Form
These forms can be downloaded from above or the Information Regulator’s website or requested via email.